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Returns, Refunds and Exchanges Policy

Exchanges
If you're not completely satisfied with the support of your Mattress Connection mattress after 30 nights, we will gladly exchange it up to 100 nights after your purchase, with no restocking fee. (Valid only with a purchase of a mattress protector from Mattress Connection, purchased the same-day of the original mattress set purchase.). Please note a $50 delivery fee will apply for the delivery of the exchanged mattress within Los Angeles County. Additional delivery charges apply for exchanges delivered outside of Los Angeles County.

Used pillows and bed linens cannot be exchanged after use. We can only accept exchanges on these items if returned unopened within 30 days of purchase.

Returns
Mattress Connection does not accept returns on mattress purchases.  If you're unhappy with your mattress, we'll be happy to exchange it up to 100 nights after your purchase. Used pillows and bed linens cannot be returned after use. We can only accept returns on these items if returned unopened within 30 days of purchase.

Restocking Fee
Mattress Connection does not charge a restocking fee for mattresses exchanged as a result of our comfort guarantee. Please note a $50 delivery fee will apply for the delivery of the exchanged mattress within Los Angeles County. Additional delivery charges apply for exchanges delivered outside of Los Angeles County.


Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Cash On Delivery 
Mattress Connection does not accept personal checks

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 
Shipping
Mattresses priced $799 and higher are delivered for FREE within the state of California. There is a flat shipping fee of $100 for all mattresses under $799 delivered within California. Out of state delivery charges vary based on distance.

Sales tax will be charged based on buyer's delivery address.
International Shipping
Mattress Connection does not ship internationally.